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Google says it has fixed a major Chrome OS bug that locked users out of their devices. Google's bulletin says that Chrome OS version 91.0.4472.165, which was briefly available this week, would render users unable to log in to their devices, essentially bricking them.
Chrome OS automatically downloads updates and switches to the new version after a reboot, so users would have rebooted one day to suddenly be locked out of their devices. The go-to advice while this broken update is out there is to not reboot.
The bulletin says that a new build, version 91.0.4472.167, is rolling out now to fix the issue, but it could take a "few days" to hit everyone. Users affected by the bad update can either wait for the device to update again or "powerwash" their device—meaning wipe all the local data—to get logged in again. If you're not doing something advanced like running Linux apps, Chrome OS is primarily cloud-based, so this solution presents less of an inconvenience than it would on other operating systems. Still, some users are complaining about lost data.
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