“Clearly predatory”: Western Digital sparks panic, anger for age-shaming HDDs

western digital red plus nas hard drive

Enlarge (credit: Western Digital)

The practice's revelation is the last straw for some users. Western Digital already had a steep climb to win back NAS customers' trust after shipping NAS drives with SMR (shingled magnetic recording) instead of CMR (conventional magnetic recording). Now, some are saying they won't use or recommend the company's hard drives anymore.

“Warning,” your NAS drive’s been on for 3 years

As users have reported online, including on Synology-focused and Synology's own forums, as well as on Reddit and YouTube, Western Digital drives using Western Device Digital Analytics (WDDA) are getting a "warning" stamp in Synology DSM once their power-on hours count hits the three-year mark. WDDA is similar to SMART monitoring and rival offerings, like Seagate's IronWolf, and is supposed to provide analytics and actionable items.

The recommended action says: "The drive has accumulated a large number of power on hours [throughout] the entire life of the drive. Please consider to replace the drive soon." There seem to be no discernible problems with the hard drives otherwise.

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